How to use this manual

This manual is a website. You can search it, read it on any device, print it, download it as a PDF, read it in other languages and hand it to an AI assistant. This page shows you how.

Find what you need

Search

Select Search at the top of any page, or press / or Ctrl + K (Cmd + K on a Mac). Type a few words, such as “add a risk” or “forgot password”, and select a result to open that page at the right section.

Search for the words you see on screen in VirgilTrack, or for what you want to do.

Browse

The list on the left shows every chapter and its pages, in reading order. On a phone, open it with the menu button at the top.
On this page lists the sections of the page you’re reading. Select one to jump to it.
Previous and Next at the bottom of each page take you through the manual in order.
The home page suggests where to start for each role, and lists popular tasks.

How pages are laid out

Most pages explain one task, such as Sign up your organisation, or one screen. You’ll see the same things on each:

Who can use this: badges under the title show which roles the page is for: Employee, Manager, CEO or Administrator. Pages without badges are for everyone.
Open in VirgilTrack opens the screen the page describes, in a new browser tab. If you aren’t signed in, VirgilTrack asks you to sign in first.
Numbered steps tell you what to do, one action at a time.
Paths such as Your picture, then Settings mean “select Your picture, then Settings”.
Bold words are exactly what you’ll see on screen: button names, menu items and field labels. They keep VirgilTrack’s own spelling, such as “Organization”, so you can match them.
Notes, tips and cautions stand out in coloured boxes. A caution warns you about something that is hard to undo.
Pictures of the screen use a made-up demo organisation. Your screen may look a little different, depending on your role and your organisation’s information.

Print the manual or save it as a PDF

To do this	Do this
Download the whole manual as a PDF	Select Download PDF at the top of any page. You get the manual in the language you’re reading.
Print the whole manual	Select Print at the top of any page. The whole manual opens as one long page, with a cover and contents. Select Print on that page.
Print just one page	Open the page and use your browser’s print command, for example `Ctrl` + `P`.

In your browser’s print window you can also choose Save as PDF to keep a copy on your computer.

Read the manual in your language

The manual is written in English. Choose another language with the language list at the top of the page.

Afrikaans is switched on. The manual’s menus and buttons are in Afrikaans, and pages appear in Afrikaans as they are translated.
The manual is ready to be translated into Namibia’s languages, Oshindonga, Oshikwanyama, Khoekhoegowab, Otjiherero, Rukwangali, Silozi and Setswana, and into German. Each language appears in the list once its translation starts.
A page that hasn’t been translated yet shows the English text, with a notice in your language saying that the page isn’t available in your language yet.
A translation that a native speaker hasn’t checked yet says so at the top of the page. If anything is unclear, read the English page.

VirgilTrack’s screens are in English, so translated pages keep the on-screen words in English. Sometimes a translation follows in brackets the first time a word appears.

Use the manual with an AI assistant

Virgil, inside VirgilTrack

The quickest help is inside VirgilTrack: select the round Virgil Copilot button in the bottom-right corner and ask your question. See The AI assistant.

Any other AI assistant

This manual is also published in plain-text forms that AI assistants read easily. Select Use with AI at the top of any page to open the first of them.

Address	What it contains	Use it when
/llms.txt	A list of every page, with a one-line summary and a link to a plain-text copy	You want the assistant to pick the right pages itself.
/llms-full.txt	The whole English manual in one file	You want the assistant to know everything.
Any page’s address ending in .md	That one page as plain text, for example /getting-started/sign-in.md	You only need one topic.
/manual-index.json	Every section of every page, with its roles, screens and search words	You’re building a tool or a search on top of the manual.

To ask an AI assistant about VirgilTrack:

Copy the full web address of llms-full.txt (or of the page you need, ending in .md).
Paste it into an AI assistant that can read web pages. If it can’t, download the file and attach it instead.
Ask your question in your own words, for example “Using this manual, how do I add a risk in VirgilTrack?” or “Explain the weekly report to me in Oshiwambo”.

Accessibility

You can use the whole manual with a keyboard. Press Tab to move between links and buttons; the first press offers Skip to content.
The manual works with screen readers. Every picture of the screen has a description of what it shows.
Choose a light or dark appearance with the theme menu at the top of the page: Dark, Light or Auto, which follows your device.
You can make the text bigger with your browser’s zoom (Ctrl and +). The pages rearrange to fit.

Get more help

At the bottom of every page: “Still stuck? Ask Virgil, the assistant inside VirgilTrack, or email” our support address, support@virgilfinance.com.
For answers to common questions, see the Frequently asked questions and Troubleshooting.
Found a mistake in the manual? Select Edit page at the bottom of the page to suggest a change, or email support.
The bottom of each page also shows the manual’s edition and date, so you know which version you’re reading.