Emotional intelligence

Emotional intelligence is noticing emotions, in yourself and in other people, and handling them well. In VirgilTrack’s Emotional Intelligence area you can learn these skills a few minutes at a time, practise hard conversations safely, check in on your week, and recognise colleagues’ work.

Who uses this area

• Everyone can learn, practise, take the self-assessment, check in on their week and see the kudos they have received.
• Managers and the CEO also have a Your team tab. It helps them notice when someone in their team might welcome a conversation, prepare that conversation, and send kudos.

Open Emotional Intelligence from the menu on the left. The top bar shows Emotional Intelligence, under People.

The Emotional Intelligence page

The tabs

Tab	What it is for	Who sees it
Learn	Short lessons: the five skills, tools for conversations, and words for feelings.	Everyone
Practise	Quick drills to recognise emotions, and practice conversations where Virgil plays a colleague.	Everyone
Your team	Workload facts for each person who reports to you, the check-ins they chose to share, and help to prepare a conversation or send kudos.	Managers and the CEO
Me	Your weekly check-in, the kudos you’ve received, your self-assessment and your practice history.	Everyone

At the top of the page, the banner shows your latest self-assessment scores. If you haven’t taken it yet, it offers Take the self-assessment.

Who sees what

VirgilTrack never tries to read anyone’s feelings. The page says it plainly: “VirgilTrack doesn’t guess how anyone feels.”

What	Who can see it
Your weekly check-in	Only you, unless you tick Share this with my manager. Then the person you report to sees it.
Your team’s check-ins, together	Your manager sees the team’s average over the last 30 days, without names, and only once at least 5 people have answered. Every answer counts towards it, shared or not.
Your self-assessment	Only you.
Your practice conversations and scores	Only you.
Kudos you receive	You. Your manager sees how many you received in the last 30 days.
Workload facts in Your team	The manager of each person: open, overdue and rescheduled tasks, missed weekly reports and kudos received. These are facts managers can already see elsewhere.

See The weekly check-in for exactly how check-ins are shared.

Emails from this area

Email	When	Who gets it
How was your week?	Friday afternoon, if you haven’t checked in that week	Everyone
5-minute practice: …	Wednesday morning, with a practice conversation you haven’t done yet. Once you’ve done them all, it is headed Five minutes to sharpen how you read people and suggests the drills.	Managers and the CEO
… sent you kudos	When someone sends you kudos	The person who receives them

You can switch off each of these emails in the Notifications section of Settings: Weekly check-in, Emotional intelligence practice (managers) and Kudos. See Settings.

Let wel

This area helps people have better conversations at work. The AI that plays colleagues and coaches you here is a training tool, not a counsellor. Virgil Copilot is told to point you to people if you need support: your manager, a colleague you trust, HR or your organisation’s wellness support. See AI assistant.

Pages in this chapter

• The weekly check-in: answer “How was your week?”, add a note, and choose whether to share it.
• Learn the skills: the five skills, the conversation tools, and words for feelings.
• Practise with drills and conversations: recognise emotions, and rehearse hard conversations with Virgil.
• Take the self-assessment: 20 statements that show where you are on each skill.
• Kudos: recognise a colleague’s work, and see what you’ve received.
• Your team: for managers, notice who might welcome a check-in and prepare the conversation.