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Files and documents

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The File Manager is your organisation’s shared place for documents, such as policies, reports, photos and evidence. You keep them in folders, so that everyone in your organisation can find and open them.

Open it with File Manager in the menu on the left.

Everyone in your organisation sees the same File Manager, whatever their role: the same folders and the same files.

Everyone can also change it. Anyone in your organisation can create, rename, move and delete folders, and upload, rename, move and delete files, including ones a colleague added.

  • Root and folders. The File Manager starts at Root. Root holds folders only. Files always go inside a folder.
  • Folders inside folders. A folder can hold files and other folders, so you can build a structure such as “Finance > Audit 2025 > Evidence”.
  • The folder path. Above the list, the path shows where you are, starting with Root. Select any part of it to go back up.
  • Opening a file. Select a file’s name to open it in a new browser tab.
What Limit
Kinds of file Pictures, videos, PDF documents and plain text (.txt) files.
Size of each file Up to 10 MB.
Files at a time Up to 5 in one upload, together up to 50 MB.

Other kinds of file, such as Word documents and spreadsheets, can’t be uploaded. Save them as PDF first. See Upload files.

Some files belong to something else in VirgilTrack, and stay there. They are not in the File Manager: